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Highlights of ASH FAQs

Attending the Meeting

You must first be registered to access the platform. The virtual meeting platform is available at highlights.hematology.org beginning at 9 a.m. Eastern time on Wednesday, March 16. To log in, enter the same ASH credentials (user ID and password) you used to register for the meeting.

As a reminder, Highlights of ASH of North America registration also includes access to Highlights of ASH International! Prerecorded and live sessions are scheduled between March 16 and April 9. After that, you can watch all content on demand until the platform closes on Friday, April 29.

You must first be registered to access the platform. The virtual meeting platform is available at highlights.hematology.org beginning at 9 a.m. Eastern time on Wednesday, March 16. To log in, enter the same ASH credentials (user ID and password) you used to register for the meeting.

As a reminder, even though the platform opens to all registrants on March 16, Highlights of ASH International prerecorded and live sessions are scheduled between March 23 and April 9. After that, you can watch all content on demand until the platform closes on Friday, April 29.

If you did not do so during registration, you can log back into your registration and add access to Highlights of ASH in North America sessions.

Log-in credentials include your ASH username and the password you use, and will be the same set of information you used to register for the meeting (or recently created to register). If you need assistance retrieving your username or updating your password, please contact ASH Customer Service at customerservice@hematology.org, or by phone at 866-828-1231 (U.S. Only), or 202-776-0544. Alternatively, you can visit https://sso.hematology.org and click on the "Forgot password?" link to update your credentials.

No, you do not need a webcam. You can participate with just your audio. Although the platform will allow you to have video chat with other participants, there is no requirement for you to participate with your camera. It is your choice to accept or decline if a participant invites you to a video chat.

Yes, the site can be viewed on a mobile device and will be formatted for mobile viewing.

The platform will open on March 16 and will be available through April 29. For those registering on or after March 16, please allow 5 to 10 minutes for information to be verified after receiving your meeting confirmation. 

Please first check that you are using the latest version of your browser. Make sure you are not using Internet Explorer and check your internet connection. If the problem persists, once you are on the platform and have successfully logged in, please click on the "Technical Support" link which can be found at the bottom of every page on the platform.

The Highlights of ASH platform opens on March 16 at 9:00 a.m. Eastern time.

All prerecorded presentations for Highlights of ASH in North America will be available when the platform opens on March 16. The first release of prerecorded presentations for Highlights of ASH International will be on March 23 at 9:00 a.m. Eastern time. Additional international content and live sessions are scheduled through April 9. Be sure to check the program schedule to stay up to date with the newest on demand and live sessions! 

To leave feedback for ASH regarding your experience at the annual meeting, please visit hematology.org/meetings/highlights/feedback.

Features and Navigation

Some sessions will be available live while others will be available for on-demand viewing. When you identify a session of interest, select "Add to Calendar" to add the session to your personal Outlook, iCal, or Google Calendar. For live sessions, the pre-determined air date will populate in the calendar appointment, but for on-demand sessions you have the option of adjusting the session date and time so that you can remind yourself to come back and view the session at your convenience.

Yes. Both meetings will feature a mix of live and on-demand (prerecorded) sessions. Live question and answer sessions will be based on themes from the on-demand sessions. These experiences have been scheduled at designated times; check the "Sessions" page for further details. Attendees can pose questions and engage in scientific discussion in real time. All live sessions will be made available on-demand after the session concludes for attendees to watch at their convenience.

Choose "Sessions" from the "Program" menu at the top of any page or click the "Sessions" tile on the home page of the platform. 

  1. At the top of the Sessions page, click the "Filter by Session Type" box.
  2. Choose "Live Sessions," "On-Demand Sessions," or both options.
  3. For international sessions, you also have the ability to filter by region.

All live sessions will become available to "Watch Again" after they have been broadcast. Any sessions that were originally presented live will remain under the "Live Sessions" filter. 

Yes! 

Many live sessions will become available to "Watch Again" after they have been broadcast. Any sessions that were originally presented live will remain under the "Live Sessions" filter.

You cannot download the presentations or slides. However, some content was originally presented at the 63rd ASH Annual Meeting and Exposition. Annual meeting webcasts are available for purchase on ASH Academy on Demand.

No, there are no webcasts for the meeting this year. However, some content was originally presented at the 63rd ASH Annual Meeting and Exposition. Annual meeting webcasts are available for purchase on ASH Academy On Demand.

Information for Corporate Supporters

All exhibitors received confirmation letters for their virtual booth package, which included a link and password to the Exhibitor Resource Center. On your Exhibitor Resource Center home page, there is a tile for Exhibitor Registration. For further registration inquiries, contact the ASH registration center: ashexhibitorreg@spargoinc.com or 888-273-5704 (U.S. toll free) 703-549-4509 (International).

Yes, each exhibit and sponsorship package includes specific items and quantities based on support level. To find out more about what is included in your exhibit or sponsorship package, please email corporatesupport@hematology.org.

Networking

Click "Networking" at the top of any page or click the "Networking" tile on the home page of the platform.

The virtual meeting platform provides several options for connecting with other registered virtual meeting participants through the "Networking" page of the meeting platform. There are options to engage in text-based chats, video chats on a one-on-basis or up to 50 participants invited by the meeting's host.

Program and Schedule

For detailed information on claiming CME credit, please visit https://www.hematology.org/education/clinicians/continuous-professional-development.

Yes!

Attendees do not need to attend the live sessions as they air to claim credit for them. Attendees can view live sessions as they are broadcast or “watch again” after they have concluded; the play button on those sessions will change from Watch Now to Watch Again a few minutes after the conclusion.

Attendees have the duration of their meeting registration package to view content. The deadline to claim credit for the CME-certified portions or obtain a certificate of attendance, is June 16, 2022. For detailed information, please visit https://www.hematology.org/education/clinicians/continuous-professional-development.

Registration Modifications, Cancellations, and Refunds

Yes. Please visit https://www.hematology.org/meetings/highlights/registration to register your group.

For information on registration cancellation policy, please visit https://www.hematology.org/meetings/highlights/registration.

Where Can I Find...

Visit the ASH Booth on the virtual platform or visit https://www.hematology.org/awards.

Visit the ASH Booth on the virtual platform or visit. https://www.hematology.org/publications.

Visit the ASH Research Collaborative Booth on the virtual platform or visit https://www.ashresearchcollaborative.org.

Visit the ASH Research Collaborative Booth on the virtual platform or visit https://www.ashresearchcollaborative.org/s/covid-19-registry.