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Know Before You Go

Know Before You Go: Virtual Attendance

The 63rd ASH Annual Meeting and Exposition is nearly here! You can access the virtual platform starting Wednesday, December 8, at 9:00 a.m. Eastern time:


Take advantage of all that the annual meeting has to offer with these tips.

Quickly Access the Meeting Platform

All registered attendees for the ASH annual meeting will have access to the annual meeting virtual platform when it opens on Wednesday, December 8, at 9 a.m. Eastern time for Preview Days (December 8-10). Bookmark https://annualmeeting.hematology.org to ensure quick access. Plan to log in during the Preview Days to familiarize yourself with the platform navigation and explore bonus content!

To log in, use the same unique ASH username that you used to register for the meeting. If you have forgotten your password, the quickest way to retrieve it is by clicking here to reset your password.

For the best user experience and streaming quality, we recommend using Google Chrome. The platform is also supported by FireFox, Safari, and Microsoft Edge. Internet Explorer 11 (“IE 11”) is no longer supported, as videos on the platform will not play. You may contact us if you have difficulty accessing the platform or any other questions.

Get Familiar with the Virtual Platform with ASH Preview Days

Make sure to explore and familiarize yourself with where to find content during the preview days (December 8-10). Get a quick overview of the platform and other cool meeting features, and be sure to check out the On Education Program and Scientific Program sessions with live Q&A sessions, Scientific Workshops, and Friday Satellite Symposia.

The meeting officially starts on Saturday, December 11; meeting sessions and exhibits will be available through January 1, 2022, with the option for registrants to extend access for an additional fee.

Technical Issues? Don't Worry!

If you’re having technical issues and/or trouble accessing sessions or other virtual platform features, don’t hesitate to reach out for help!

For help accessing the virtual meeting platform, please contact the ASH Customer Service Department by emailing [email protected] or calling 866-828-1231 (U.S. toll free) or 001-202-776-0544 (for International callers). ASH is pleased to offer 24-hour support, beginning Wednesday, December 9, and through December 14. More information can be found on ASH’s Customer Service page.

If you have successfully accessed the platform but are having difficulty with one of its features, please use the online Chatbot, Help, or Contact Us links within the platform for technical assistance.

Set Aside Time for the Meeting

Balancing the virtual meeting with your daily responsibilities at work or home can be challenging. That’s why we have taken steps to tailor the annual meeting experience toward a virtual audience. The virtual meeting platform provides a wealth of content, networking tools, and other ways to stay connected, much of which is on-demand. Schedule some uninterrupted time and find a quiet place, especially during the core meeting dates, to participate in live Q&A sessions, network with colleagues, and absorb the educational content – you won’t regret it!

Plan Your Schedule with the ASH Annual Meeting Mobile App

The ASH annual meeting app allows you to plan your schedule in advance, while providing access to the complete ASH annual meeting program, full text of all abstracts, and other important meeting information. When logged in to the app, the sessions you mark as favorites will sync with the virtual platform so your personalized schedule will appear under the “My Favorites” filter when you log on, allowing you to easily navigate to sessions from your schedule.

Search “2021 ASH Annual Meeting” in the App Store or Google Play Store. You will be required to enter your annual meeting registration ID for a one-time login.  

Network with Both In-Person and Virtual Attendees

Many feel that virtual meetings can be a lonely experience, so ASH has created ways for participants to feel connected to more than 30,000 others participating in the meeting. There are lots of ways to connect with other participants from around the world. During the preview days, be sure to fill out your profile so other attendees can find you, and check out the virtual platform’s Networking or ASH Central pages to explore innovative ways to take a break from the science and connect with colleagues. 

Stay Connected During the Meeting 

Join the #ASH21 conversation! Use #ASH21 before and during the ASH annual meeting to connect with ASH the global hematology community on social media. Follow us on Twitter, Facebook, and Instagram for meeting updates and fun photos! 

Visit the Virtual Exhibit Hall and Pick Up Your Virtual Meeting Bag

Make time in your schedule to visit the state-of-the-art virtual exhibit hall at the 2021 ASH Annual Meeting to see a showcase of the latest technology and research in hematology. The exhibit hall offers an opportunity to learn about a wide range of products and services offered by exhibitors, including pharmaceutical companies, medical suppliers, publishers, nonprofit organizations, and clinical diagnostic and research-based companies. Take advantage of the opportunity to interact and engage with exhibitors in real time. You will find product theaters, satellite symposia, the new pharmaceutical pipeline and clinical trials directory, and new corporate-sponsored focus on poster sessions.


For questions about the 2021 ASH Annual Meeting, please contact ASH Customer Service.

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