American Society of Hematology

Attendee Resources

Explore all essential attendees resources below to make the most of your experience at the ASH annual meeting.

ASH provides a variety of resources and services for annual meeting attendees, including: first-time attendees, trainees, international travelers, parents, federal employees, and persons with disabilities.

ASH Booth (on-site resources) 

Interact With ASH

Explore opportunities to meet ASH staff and provide valuable feedback, get assistance during the meeting, and purchase ASH products.

ASH Remote Session Viewing (on-site resources) 

Network and Collaborate

Reserve a collaboration room, regroup with colleagues, and discover special lounges available for ASH Foundation donors and trainees.

Meeting Resources

Discover resources designed to enhance your meeting experience, including the ASH annual meeting app, PosterCast, second screen technology, and more.

On-Site Services

Learn about the many services and amenities available on-site, including free Wi-Fi and professional headshots, services for persons with disabilities, and more.

Travel Information

Find valuable information to help you plan your travel to and around San Diego.

Rules and Regulations

View important meeting rules and regulations, including ASH's photography and recording policy.

Interact With ASH

ASH Booth

Stop by the ASH Booth (#1215) in the exhibit hall to learn about the many opportunities available through ASH for hematologists at all career levels. ASH staff are available to answer questions about the Society's meetings, resources, and initiatives and to assist with membership applications and renewals.

While you are at the booth, pick up a free giveaway and the most recent issues of ASH publications, including Blood, The Hematologist, and ASH Clinical News.

Don't forget to ask about the product discounts available exclusively at the annual meeting.

ASH Store

ASH Store

ASH offers a variety of products to aid hematologists in their professional development. At the ASH Store in the San Diego Convention Center's Sails Pavilion, attendees can browse the latest ASH educational products which will be available for a discounted on-site rate.

The following products will be available for purchase at the 2018 ASH Annual Meeting:

Attendees will also be able to apply for or renew their membership at the ASH Store.

ASH Central

Find all essential attendee services together in one convenient location in the San Diego Convention Center's Sails Pavilion. In addition to the ASH Store, some of the services located in ASH Central include:

  • Collaboration Rooms: Small, private meeting spaces designed to encourage collaboration.
  • Trainee Lounge: Open only to those with a blue trainee badge, this space is designed for trainees to gather, regroup, and recharge.
  • Selfie Zone: Capture the excitement of the meeting with your friends and colleagues; props and backdrops will change daily.
  • ASH Live: Remote Session Viewing: Watch select sessions and get your blood flowing by using the available treadmills and stationary bikes.
  • Mobile App Help Desk: Get assistance with the ASH annual meeting mobile app.
  • Well-Being Whiteboard Wall: Join the discussion on well-being by sharing your reasons for remaining committed to hematology.

ASH Assist

With ASH Assist, help is just one text message away!

During the ASH annual meeting only, send a text message to “69050” to ask a question or report an issue or concern, and you will receive a prompt response. This service is available from anywhere inside the San Diego Convention Center, Hilton San Diego Bayfront, Marriott Marquis San Diego Marina, and Manchester Grand Hyatt.

Here's how ASH Assist works:

  1. Address the text message to 69050
  2. Type “ASH” followed by your question or concern and location, if applicable (do not enter a comma or other punctuation after "ASH" as doing so will prevent us from receiving your message)

Here are a few example questions:

  • Q: ASH it’s very cold in session room 101. Can you make it warmer?
    A: We have notified the convention center, and they are sending someone to fix it now.
  • Q: ASH the Blood and Beyond session is full. Where is the overflow room?
    A: You can watch the session in overflow room 211.

Please note: standard text message rates may apply.

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Network and Collaborate

Collaboration Rooms

Collaboration Rooms

Small conference rooms for 10 to 20 people will be available for attendees to meet in a more private space to better facilitate networking and collaboration. Rooms will be pre-set with a conference table and chairs, a flat screen monitor, and cables to connect laptops. Each attendee will be limited to one 45 minute reservation per day.

Interested in reserving a room?

Submit a request now

Reservations may also be made through the annual meeting mobile app closer to the meeting or on site in ASH Central.

Please note that space is limited and available on a first-come, first-served basis. Back-to-back reservations are prohibited, and no catering or additional audio visual equipment is permitted.

Collaboration rooms are intended for non-commercial attendees (physicians, researchers, etc.) to meet with each other. They are not designed nor available for industry representatives to conduct meetings of a commercial nature. Industry is welcome to request ancillary event space or exhibitor meeting rooms.

Hematology MeetUps

Multiple seating areas with tables and chairs will be placed in the lobby areas of the San Diego Convention Center, Manchester Grand Hyatt, and Marriott Marquis San Diego Marina to enable attendees to meet one another for informal, impromptu conversations and small meetings.

Look for "Hematology MeetUp" areas designated on the campus map to find the nearest location.

ASH Foundation Donor Lounge

Gifts of all amounts to the ASH Foundation are always helpful and appreciated. With cumulative annual giving of $250 or more, you can access the ASH Foundation Donor Lounge during the annual meeting.

In addition, individuals with cumulative annual giving of $2,500 or more will receive an invitation to the President’s Reception in recognition of their support at that level. Finally, qualified donors are eligible for a selection of time-sensitive benefits associated with the registration process for the ASH annual meeting. Visit the ASH Foundation website for more information about charitable giving and donor recognition opportunities.

The Donor Lounge will be located in the restaurant Tides, adjacent to Hall A in the San Diego Convention Center.

Trainee Lounge

Located in ASH Central, the Trainee Lounge offers a space for trainees to meet with colleagues and recharge with complimentary refreshments. Only those with a blue trainee badge will be permitted.

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On-Site Services

ASH offers the following on-site services for annual meeting attendees.

Free Professional Headshots

Headshot Alley

Need a new professional headshot? Get one for free at Headshot Alley. Pose for a headshot with a professional photographer and receive your photo via email for immediate downloading.

This service will be available in the exhibit hall during exhibit hours, Saturday through Monday.

Free Wi-Fi

ASH is pleased to offer internet access to all attendees in public lobbies and meeting rooms at the San Diego Convention Center, as well as in the session rooms and adjacent pre-function space at the Marriott Marquis San Diego Marina and Manchester Grand Hyatt. This complimentary service is provided to support annual meeting activities requiring internet access, web browsing, and email connectivity.

Wi-Fi Zone for 2.4 GHz Devices

The San Diego Convention Center operates on the newer 5.0 GHz wireless spectrum. ASH understands many of our international attendees have devices that only operate on the 2.4 GHz wireless spectrum. Therefore, ASH will also offer a 2.4 GHz zone for annual meeting attendees with phones and tablets that are unable to connect to the convention center 5.0 GHz Wi-Fi.

The 2.4 GHz Wi-Fi zone will be located on the mezzanine level of the San Diego Convention Center. Those with 2.4 GHz devices will only have access to Wi-Fi in this zone.

Prayer Room

A nondenominational prayer room will be available in the convention center and will offer a quiet space for prayer or meditation. For the exact location of the prayer room, please refer to the ASH Campus Map on site.

Coat and Baggage Check

ASH annual meeting attendees may check coats and bags for at one of the following coat check locations at the San Diego Convention Center:

  • Hall A Lobby next to Starbucks, Ground Level
  • Hall GH Lobby, Ground Level

Information Desks

Convention center staff will be available at information desks throughout the San Diego Convention Center to provide assistance with brochures and maps, lost and found, wheelchair service, and information about the location of key ASH meeting areas.

Tourism and Concierge Desk

The Tourism and Concierge Desk offers complimentary restaurant reservation services and features brochures on attractions in the San Diego metro area. It is located in the Hall D Lobby of the San Diego Convention Center.

Business Center

The FedEx Office Business Center is located in the Hall D Lobby of the San Diego Convention Center. The business center provides full-service business needs, including photocopying, faxing, and printing services, as well as the ability to print posters. Office supplies are also available for purchase.


Automated teller machines (ATMs) are available in the San Diego Convention Center's Hall B and Hall E lobbies. Visa, Quest, Mastercard, Plus, Maestro, American Express, Cirrus, and Diner’s Club International cards are accepted.

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Services for Persons With Disabilities

ASH is committed to offering an accessible meeting environment for persons with disabilities. During the annual meeting registration process, please indicate any assistance you may require, and ASH staff will contact you to discuss your specific needs.


Lobby A of the San Diego Convention Center is the dedicated ADA accessible drop-off entrance. ASH encourages attendees to become familiar with the campus map on site, which includes locations of escalators and elevators.

Mobility Assistance

For persons requiring mobility assistance, ASH recommends Scootaround Mobility Solutions for rental of mobility scooters. Please reserve at least two weeks in advance by calling 888-441-7575.

Wheelchair-Accessible Shuttles

ASH has partnered with Kushner & Associates for wheelchair-accessible ASH shuttles from hotels on the shuttle route. Please see the ASH shuttle supervisor at the San Diego Convention Center during shuttle hours or make advance arrangements by phone.

If you would like to make arrangements in advance for a wheelchair accessible shuttle, please contact Erika Hinzman at 310-274-8819 ext. 213 or at

Other Requests for Assistance

If you have an ADA disability that is not mobility related, please contact

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Resources for Parents

Child Care

For safety reasons, children under the age of 12 are not permitted in the exhibit hall or poster hall. Additionally, ASH prohibits children and infants in sessions, as they may distract the speakers and other attendees.

ASH has made arrangements with KiddieCorp to provide subsidized child-care services at the meeting beginning on Friday, November 30, through Tuesday, December 4. KiddieCorp staff members are bonded and trained child-care specialists. The cost to parents will be $5 per hour, per child, with a two-hour minimum required per child, per day. Snacks, light meals, and beverages will be provided each day.

To register and for additional information, visit the KiddieCorp website or contact KiddieCorp’s Program Manager, Lesley Medina, at 800-942-9947 ext. 201.

Space is limited, so please register your child by October 30 to ensure participation.

Child Care Hours (subject to change):

Friday, November 306:30 a.m. - 7:30 p.m.
Saturday, December 16:30 a.m. - 7:30 p.m.
Sunday, December 26:30 a.m. - 8:00 p.m.
Monday, December 36:30 a.m. - 8:00 p.m.
Tuesday, December 46:30 a.m. - 1:00 p.m.

Lactation Rooms

Dedicated lounges will be available for nursing mothers in safe, accessible areas throughout the convention center. Each nursing mother’s lounge will provide a private, comfortable area equipped with lockable doors, furniture, and power outlets to use for pumping sessions during the ASH annual meeting.

A refrigerator will be available in the child care room for safe storage.

For exact lactation room locations, please refer to the annual meeting app or to the printed ASH Campus Map on site.

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